Repair service

Our service technicians are happy to give advise over the telephone or at your place and they are generally also able to undertake the repair work. Through our team we can guarantee you a maximum life duration of your instruments and systems.

In this regard we are also trained and licenced by the Japanese refractometer manufacturer ATAGO to repair and maintain their devices. We are a certified ATAGO service center.

	We do repair the following ATAGO refractometers:
-	Hand refractometers - all models
-	Hand refractometer PAL -series
-	Hand refractometer PR-series
-	Abbe-Refractometer - all models
-	Digital refractometer: RX-series - all models

	Our service spectrum includes generally:
-	repair work
-	Justage / calibration
-	Repair work within the guarantee time frame
-	Preparation work, so that the gaging/official calibration by the bureaus of standards will be done successfully and without problems

	The following is part of our committment:
-	Timely repair works that you can rely on afterwards.
-	Exact quotations before we start with the work.
-	Telephone service to answer all your questions
-	Qualified employees who are regularly trained by ATAGO
-	Original ATAGO spare parts
-	Technical support, particularly from ATAGO; when necessary also from other suppliers (depending on each individual case)

In the case of service we ask you to provide the following:

- Detailed description of the problems/errors as well as sending-in of your device.

- Exact sender and address details including your name/the name of your contact person.

You can find the contact details of our technicians in the link About_us; Via email you can contact us at service@leo-kuebler.de; Alternatively, you may fill out the following service form online. We will then come back to you shortly.

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